realtek usb wireless lan utility for mac

Realtek Usb Wireless Lan Utility Password Change As

However, we are seeing the issue on Windows 8.1 as well. I do think it is something screwy with Windows update but it is really hard to prove as some devices work no problem even with Realtek cards.

Realtek Usb Wireless Lan Utility Password Change As

Mainly HP laptops with Realtek wireless network adapters, try to connect to the company network (we have 2 one for setup of a software that helps connect to the main network and means that the user should have no issues connecting after a password change as it should auto update the password.

Both of these networks fail to connect Here is the really strange thing, we probably have around 4000 users that use their laptopsphones etc on WiFi but around 1-2 cannot connect their laptops to the WiFi due to this issue, when you try to connect and during the connection process it disables the network adapter and brings it back online and then states it cannot connect to this network.

What I have discovered so far: Seems to be Realtek Wireless adapters of various versions and driver versions.

A USB wireless adapter on the laptops connects with no issue at all.

The laptops also can connect to networks that have WPA2-Personal encryption.

What we have tried: Disabling and re-enabling the network adapter, in network settings in control panel, uninstalling the network adapter and reinstalling it in device manager, updating drivers, rolling back to previous versions of drivers, checking for any outstanding windows updates using an ethernet connection.

You should also try and maintain your fleet to have the same version at all times.

And where are you downloading the latest drivers from You want to validate they are the right ones.

Ive seen the wrong ones cause this issue so many times, even when everyone thinks they are the same - sometimes identical models have slight variations on the wireless cards, this can cause you to need to install slightly different drivers.

Also not sure whay your wireless infrastructure is like, you mentioned you have 4000 users - so sounds like a massive issue.

Id look for logs if it goes to authenticate and fails might be best to look up the security logs of whatever tools your using, should helpt to narrow down the why.

If your driver does not have the option to change the Network Address in the advanced tab of the NIC properties, you can try Technitium.

The drivers we have tried ones from Realteks website as well as HPs websites and also trying to see if windows updates do anything (which was the first thing we thought of being as a cause).

The WiFi infrastructure is massive as it is spread about the whole campus, however, the number of people affected is low in comparison to the number of users probably around 1 (not including staff which devices are all bought in large quantities at once.

Unfortunately, there are no logs as the connection doesnt get as far as getting to authentication so no log files are created on the authentication server.

However, we are seeing the issue on Windows 8.1 as well.

Realtek Usb Wireless Lan Utility For Mac